Contact Us

Thank you for visiting our website.  If you have enquiries, comments, suggestions or complaints, please feel free to contact us through the following ways:

Email: info@fstb.gov.hk
Fax: 2869 4531
Tel: 2810 3824

Our office hours are as follows:
Monday to Friday
8:45 a.m. - 6:00 p.m.
Lunch break 1:00 p.m. - 2:00 p.m.

For complaints, you can provide your name and correspondence details to facilitate our follow-up action. All complaints would be thoroughly, expeditiously and impartially investigated. An interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress.

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